FAQ

Shipping Questions:

Q: Once I place my order, when will it be shipped?

A: We ship same day or the following day you place your order. We do not ship on USA Federal Holidays as the Post Office is closed.

Q: How long will it take for my order to arrive?

A: Normal shipping times vary depending on where the package is shipping to.
We are located in the Pacific Northwest.
Therefore, it will take items longer to reach New York (for example) than they will take to reach California (for example).
But, normal shipping takes anywhere from 3 to 8 business days.
International shipping can take 8 to 14 business days, and we've even had it take up to 4 weeks to arrive in Australia. We are right under the west end of Canada...so it usually arrives pretty quickly there.

Q: Do you offer Expedited Shipping?

A: Yes, we do! Expedited Shipping MUST be requested by sending us an email to [email protected]. There is no option for it within the shopping cart, although you can choose 'Message to Seller' in PayPal. We will send you a seperate PayPal invoice for any difference in the Expedited Shipping amount.

Q: Do you ship everywhere?

A: No. The only thing that would determine that we wouldn't ship something, is if it is cost prohibitive to ship it because of its size.

ere taken by me, a professional photographer. I do not photoshop out flaws or any imperfections in the items. You will receive exactly what you see in the image on the shop. The same EXACT item.

Returns and Exchanges

Q: Can I return my item if I just decide I don't like it, or it's not at all what I expected? A: This needs to be determined on a case-by-case basis for tangible items, and we will work with you to help resolve your issue. Simply contact us.

General Questions

Q: Is the store SECURE? Our store uses PayPal for payments made on-line. PayPal automatically encrypts your confidential information in transit from your computer to ours, using the Secure Sockets Layer Protocol (SSL), with an encryption key length of 128 bits, which is the highest level commercially available. In short, YES!.